Telemedicine and medication delivery / pick-up

Telemedicine is Suitable For:

• Mild acute illnesses, such as flu, migraine, diarrhea, skin condition etc.
• Stable chronic illness follow up.
• Explanation of health screening report.

Telemedicine is Not Suitable For:

• Urgent acute illnesses, such as chest pain, breathlessness, severe abdominal pain, coma, trauma, numbness etc.
• First visit of any newly diagnosed chronic illnesses.
• Chronic illness patients that have yet to achieve treatment target.

Healthcare subsidy schemes that covers telemedicine:

Simple steps to utilize telemedicine at home

• Any smart phone with 4G/5G or broadband WIFI connection
• Download the app “eHealthAssist” from Play Store (Android) or Apple Store (iOS)
• Fill in the registration and verification.
• Click “Tele-Medicine” on the App first page
• Key in “ 360 Clinic” in the search bar, and select the branch at “407, Ang Mo Kio Ave.10, 01-749”
• Click “ Proceed”, and select the doctor you would like to consult.
• Click “ Tele-Medicine Request” and confirm your request
• Upload the front and back of your ID for the first time user.